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For more than 50 years, we've stood behind our products. With regular usage, all HVAC systems will lose efficiency and component replacement and/or repair is a necessity. But there comes a point that a system can't be repaired enough to deliver dependable, quality performance.
Beginning in 2016, Magic-Pak® will be phasing out service parts and technical support for our original and second generation equipment. Unit replacement is recommended for products affected by this development because we can no longer guarantee that component replacement and repair will deliver the results our end users expect from our name.
As always, our promise is to deliver equipment that is built to last with optimum efficiency levels. We will continue to provide support on 3rd-, 4th- and 5th-generation V-Series equipment.
If you have questions or concerns, please feel free to contact us.